On Vacation:

I am currently taking a much needed break.  New orders will ship after 1/3.  I will respond to emails as I can, and your patience is much appreciated.

Missing or delayed packages:  USPS was hit with an extreme amount of packages and a shortage of workers this year.  Unfortunately, this means a lot of packages are stuck.  I am unable to see any more tracking information than you can or do anything to move it along.   Please be patient as they make their way to you, even though it may take much longer than you and I would like.  Because this is new circumstances for everyone, it is hard to say how long things will take.  Please contact me if you have not received your order after 3 weeks of the ship date so I can work with you on the best solution.  I have confidence they all will get there...eventually.  I really appreciate your patience and understanding.

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Order by 12/13 for me to guarantee I ship before the USPS recommended deadline.  This does not guarantee Christmas delivery, it guarantees I can do everything within my power for you to get it in time.

 

USPS is experiencing delays this year due to Covid and the extra volume of packages.  I cannot guarantee delivery before Christmas, but you can use this as a guide and we can keep our fingers crossed.  I am shipping within 1-4 days of when you place your order, then unfortunately, it is out of my hands.  

The earlier you order, the better!

 

Orders placed after 12/13 still have a chance of getting there in time, but less of a chance :)

Every package I send is sent with much love, thanks and gratitude.  Stay safe and thanks for shopping small!

© 2020 Katie Jeanne Reim. All rights reserved

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